Infinity specializes in providing highly customized in-and outbound call center solutions and services to a large number of international enterprises ranging from highly successful start-ups all the way to Fortune 500 corporations. We currently provide our services to clients in the following industries:
Financial Services
Client: A globally leading, credit card processor
Services: Inbound customer care & outbound telemarketing
Client: A globally leading, credit card processor
Services: Inbound customer care & outbound telemarketing
Technology:
Client: A leading, mid-market GPS application provider
Services: Inbound customer care, tech support & outbound telemarketing
Client: A leading, mid-market GPS application provider
Services: Inbound customer care, tech support & outbound telemarketing
Telecommunication :
Client: A leading US-based, mobile phone provider
Services: Inbound customer care, tech support & outbound telemarketing
Client: A leading US-based, mobile phone provider
Services: Inbound customer care, tech support & outbound telemarketing
Energy:
Client: A high growth, US-based ESCO
Services: Outbound telemarketing, loyalty & customer win-back
Client: A high growth, US-based ESCO
Services: Outbound telemarketing, loyalty & customer win-back
Healthcare:
Client: A regional, US-based healthcare organization
Services: Inbound customer care & tech support
Client: A regional, US-based healthcare organization
Services: Inbound customer care & tech support
Retail:
Client: A leading, UK-based online clothing retailer
Services: Inbound customer care & outbound surveys
Client: A leading, UK-based online clothing retailer
Services: Inbound customer care & outbound surveys
Travel:
Client: A leading international, hotel chain
Services: Inbound customer care & lead generation
Client: A leading international, hotel chain
Services: Inbound customer care & lead generation
To learn more about our industry-specific services and solutions, please contact us by completing our service inquiry form. We look very much forward to discussing your company-specific outsourcing requirements with you.